A faulty underground cable is being blamed for an outage that caused approximately 8700 Sudbury Hydro customers to be without power on September 12th, 2016.
Customers lost power around 3:00pm and the utility was able to re-route to the majority of customers with minutes while approximately 1800 customers were without power for around an hour. The remaining 20 customers were restored around 4:30pm.
Power was rerouted to all 8700 customers through temporary paths while crews work on repairing the cable which triggered the outage. Once that repair is complete, service will revert to normal delivery configuration.
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Update - September 12th, 2016 4:40pm: Power has been restored to most customers. There are currently approximately 20 customer on Silver Lake Road without power and it is expected that power to those customers will be restored shortly.
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Update - September 12th, 2016 3:45pm: Greater Sudbury Utilities has located the source of the outage at the Long Lake substation and are trying to re-route the remaining 1800 customers while repairs are completed.
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Update - September 12th, 2016 3:35pm: GSU says it have been able to re-route power to the majority of affected customer. There are still currently approximately 1800 customers without power in the Long Lake area.
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Original: There is currently a major power outage in the city's south end affecting approximately 8700 Sudbury Hydro customers.
GSU says a portion of those originally affected have been restored by re-routing power and they are currently working to re-route the remaining customers affected.
The cause is currently unknown and there are no estimates on complete restoration at this time.
We'll continue to provide updates as they become available.