On Monday, May 2, 2016, Bob, a dedicated volunteer at the Greater Sudbury Police Service storefront in Capreol made a call to Charlotte, a Friendly Call Program registrant. During their conversation, Bob could tell that Charlotte sounded different and that she was having difficulty breathing. Bob offered her assistance, but she indicated that she was okay. Upon getting off of the phone with Charlotte, Bob felt uneasy about her condition and called the emergency contact listed on her Friendly Call Program registration form.
Charlotte’s emergency contact and neighbour ran over to her home to check on her and immediately contacted Emergency Medical Services (EMS). Charlotte was taken to Health Sciences North (HSN) where the doctor confirmed that she had a heart attack and required immediate medical attention. Charlotte spent a few days in the hospital and has now returned home to continue her recovery.
The concern and actions of Bob ultimately lead to the dispatch of EMS and timely arrival at HSN where Charlotte received much needed medical assistance.
Today, the Greater Sudbury Police Service is proud to present Bob with the Work of Heart Award. This award is presented to volunteer members in recognition of their inspiring commitment to the Greater Sudbury Police Service Volunteer Program and our community.
As part of Our Shared Commitment to Community Safety and Well-being, the Friendly Call Program is made possible by our faithful volunteers out of the Greater Sudbury Police Service’s storefronts. Our volunteers call vulnerable individuals on a regular basis to check on their well-being and inform them of community programs, services and news.
If you are interested in becoming a Greater Sudbury Police Service Volunteer or if you know of someone who may benefit from receiving calls from the Friendly Call Program, please visit our website under Jobs and Opportunities, Volunteers.